*Shipping & Return Terms and Conditions*

*1. Shipping Policy:*

1.1 *Processing Time:* Orders are typically processed within 1-3 business days from the date of purchase. Processing time may vary during peak seasons.

1.2 *Shipping Methods:* We offer standard and expedited shipping options. The shipping method selected at checkout will determine the delivery timeframe.

1.3 *Shipping Charges:* Shipping charges are calculated based on the weight of the products, destination, and selected shipping method. These charges will be displayed at checkout.

1.4 *Delivery Time:* Delivery times vary depending on the shipping method and destination. Estimated delivery times will be provided at checkout for each shipping option.

1.5 *International Shipping:* We ship internationally to select countries. International shipping rates and delivery times may vary. Customers are responsible for any customs duties or taxes imposed by their country.

1.6 *Tracking Information:* Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.

*2. Return and Exchange Policy:*

2.1 *Eligibility:* We accept returns and exchanges within 30 days of the delivery date. To be eligible for a return or exchange, items must be unused, in their original condition, and with all tags attached.

2.2 *Return Process:* To initiate a return or exchange, please contact our customer service team with your order number and reason for return. We will provide you with further instructions on how to proceed.

2.3 *Return Shipping:* Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping method for returns.

2.4 *Refund or Exchange:* Once we receive your returned items, we will inspect them and process your refund or exchange accordingly. Refunds will be issued to the original payment method used for the purchase.

2.5 *Damaged or Defective Items:* If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate, and may require photo evidence of the damage or defect.

2.6 *Exclusions:* Certain items, such as hair oil products, may have specific return restrictions due to hygiene and safety reasons. Please check the product description or contact us for more information before making your purchase.

*3. Contact Us:*

If you have any questions or concerns regarding our shipping and return policies, please don’t hesitate to contact our customer service team. We’re here to assist you with any inquiries you may have.